Early Prescription Refills During Hurricane Michael

Image Credit: National Weather Service Hurricane Michael Media Briefing

We will continually update this blog post, as events warrant, throughout the storm.

Remnants of Hurricane Michael are expected to hit the southeast while many North Carolinians are still recovering from Hurricane Florence.

In anticipation of Michael’s potential impact, Governor Roy Cooper has declared a state of emergency for more than half the counties in our state.

View our current announcement about Hurricane Michael in our press release

EARLY PRESCRIPTION REFILLS DURING EMERGENCIES

Blue Cross and Blue Shield of North Carolina (Blue Cross NC) takes steps to ensure customers have access to health care and the medications they need when a storm or other emergency occurs.

Due to the declared state of emergency, we’re allowing early refills to ensure impacted members have enough medicine to get through the storm. This is in effect until Gov. Cooper ends the emergency declaration.

Customers who have questions about prescription refills or other services should call the customer service number on the back of their member card. In addition, pharmacies who have questions should call the Blue Cross NC pharmacy desk.

IMPACTED COUNTIES

The following counties are part of the state of emergency:

Alamance, Anson, Beaufort, Bertie, Bladen, Brunswick, Camden, Carteret, Caswell, Chatham, Chowan, Columbus, Craven, Cumberland, Currituck, Dare, Davidson, Davie, Duplin, Durham, Edgecombe, Forsyth, Franklin, Gates, Granville, Greene, Guilford, Halifax, Harnett, Hertford, Hoke, Hyde, Johnston, Jones, Lee, Lenoir, Martin, Montgomery, Moore, Nash, New Hanover, Northampton, Onslow, Orange, Pamlico, Pasquotank, Pender, Perquimans, Person, Pitt, Randolph, Richmond, Robeson, Rockingham, Sampson, Scotland, Stokes, Surry, Tyrell, Vance, Wake, Warren, Washington, Wayne, Wilson and Yadkin.

HEALTH QUESTIONS?

Our Health Line Blue (1-877-477-2424) nurses can help 24/7. Let our nurses help you decide where to get care when you need it. 
• Answer questions until you can see your doctor
• Answer questions about your medications
• Give you information to make better health care decisions

Remember, if you are facing an issue that threatens your life or health, call 911.

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